Yesterday Zuku unveiled their new broadband services for Businesses. Dubbed as Zuku Biz, Zuku a brand name owned by Wananchi Kenya have now officially set the pace by introducing Kenya’s first 10mbps service for only 10,000shs ($134).
This should definitely rock the Internet service market and should have other ISP’s preparing their marketing teams to come [...]
Business
Honestly, What is it with ISP’s? For years they had only focused on the corporate scene, understandably because they were using satellite connectivity which cost an arm & a leg, therefore making it only viable for corporates to have an Internet connection.
Come in fiber connectivity to Kenya (and the rest of Africa too) and ISP’s [...]
What is Customer Service & Quality Control? What do you as a customer think they are?
The best description for customer service would be – it is a service offered to customers before, during & after a purchase, and quality control – maintenance of quality of goods & services.
I do not really think Kenyans take these [...]
