What is Customer Service & Quality Control? What do you as a customer think they are?
The best description for customer service would be – it is a service offered to customers before, during & after a purchase, and quality control – maintenance of quality of goods & services.
I do not really think Kenyans take these [...]
Last nights blackout is totally unacceptable no matter what the excuse. For a country that is developing at such a high pace, to be plunged in total darkness brings around far too many questions. One of them being what was being done for the citizens security while the country was pitch dark?
Last evening there was [...]
Today my mother needed to get some shopping done compared to when she would normally go out on a Sunday. We normally really dread going out on a Saturday thanks to the endless traffic on our Nairobi roads.
We sat in traffic for nearly 5 hours both coming and going and that is simply ridiculous. Traffic [...]
