In classy business: Nokia E72 Review

I must admit i was quite amused when i saw the video of the E72 a few weeks to its launch! Nokia have created a device that’s just so amazing and more importantly, useful! and its quite fashionable too….
This is the first Nokia phone with an optical pad. It’s similar to the mouse pad of a laptop. Its like the D-pad of a Samsung i780/ omnia series. It builds on the success of the E71, an equally competent device.
Its very interesting that the enterprise devices (business focused focused in layman’s speak) from Nokia would be quite successful. From the large, Nokia 9000 and 6000 series they have evolved into classy, highly useful devices. The E-series started off with the E50, E60 and E61. Originally these phones were received with much scepticism. People wondered what direction Nokia was taking. At the time, the 9300i, 9500 and the very successful, still in use device 6310i was favoured by Kenyan business people. At the time, blackberry was a concept yet to be embraced and packet data based internet (gprs) was just launched. They released into the market E61i, the slider E65 and the 9500 replacement, the E90. from there they released the E62 (3g less E61), the E51, The E71, the E66, E52, E72, E71x, and E55. Enough about the E series history, lets get to the phone shall we?
The minute i held one i was pleasantly surprised. The first thing that hit me was build quality of the device. high quality plastics and metal. The back panel/battery cover is made of metal. It has grooved lines but generally its a smooth feel. the front rim of the phone is also made of metal, as are the main keys (call accept/end, selection and cancel keys). The area around the ear piece and the camera also has metal, grooved and smooth.
The thumb board/keyboard buttons are high quality plastic. There are 56 key presses (buttons, 52 if you make the navi-key one multifunction button, 39 on the keyboard, 13 main keys, 3 side buttons, plus the power button). Thank goodness they made the power key the same colour with the body, unlike the E71/E66’s bright red keys which looked really off with the colour schemes they had, except on the Rare red and silver E71 .Its quite light for a device made of these materials, and its quite slim as well. it’s a pocket friendly size, unlike its older brothers the E61/61i/62.
When you leave the phone on a surface, its quite magnificent to look at! there’s an option to have the light from the navi-key pulsate. This makes the device look like it’s breathing like a living creature. i find this to be an interesting feat.
To the core of the phone now. The E71 runs on an operating system called S60. This is Nokia’s platform based on symbian that actually means “series 60″. its a smart, operating system that’s been with Nokia since their first sliding phone, the 7650. Over the years it has become a highly competent and stable OS. It currently is the market leader in terms of smart phone operating systems. So the E71 one was great, it had lots of software available on the market and it was quite stable. The E72 is no different.
When you operate the phone you get this feeling of fluid movement, similar to the new 6th edition S40 Nokia and Sony Ericsson A200 platform. As in the menu has nice transitions. It no longer feels phone like and boring. menu movement is smooth when entering and exiting from main menus and sub menus. This is great, it makes the device feel even more classier. The tools menu has been renamed “control panel” where you have your various options. You can organize the main menu as a list or grid. Personally, i like it in grid mode. Something i’ve always liked about symbian phones from Nokia is the ability to download its own internet settings based on which network you’re in. For instance, the phone was browsing 2 minutes after the phone was installed. The phone detected, installed and applied the necessary Internet and MMS (multimedia settings) on its own. Another thing i like is the email application. when you launch it, it asks you if you have an existing account or if you want to create you’re own (presumably ovi based). Assuming you do have an existing one, all it asks is for your email address and password then it does the rest, by searching the internet and installing the necessary settings. THAT, was impressive. Its a feat windows mobile based smart phones had but never really worked out, but Nokia did a fantastic job with that. the email service was up and running in a few minutes. Mind you the phone is blackberry capable meaning you get instant mail as it comes, but requires you to have a constant internet connection on, which consumes the battery. Also included is Lotus messaging, which means that if your office uses lotus based applications, the phone will synchronize with them.
Many applications have been installed, such as quick office (documents viewer), world mate traveller (a globe application that shows flights, currency rates etc.), games (which i doubt are touched by professionals?) and one that people have been enjoying, GPS.
GPS is a feature smart phones have been picking up. Its a good thing to see that feature being installed on modern phones, its quite handy! how, you ask? Well, recently Kenya was mapped and is now available on Google maps. With the implementation of GPS, you can calculate route distances, routes themselves, see various roads from various views (satellite, terrain or drawn) find your current location to the exact spot, have navigation by walking or driving… that list is long! Is it useful? yes it is! For those of us who aren’t well acquainted with the city, it becomes handy… By the way when you’re driving it can show you the shortest route to use. I tested it from Lang’ata to upper hill, inner upper hill near the British high commission. it worked flawlessly. It gave me turn by turn direction (in a very nice lady voice), and even showed me what services were there in upper hill. By the way that was using the phones built in application called Nokia maps. Google maps is just as good (and free) and has a wider variety of options.GPS is good for walking and driving so this is a great feature for those who love the outdoors.
You can download extra symbian or Java j2me applications from the internet. At the moment compatibility of previous software found on the E71 seem to be an issue but developers should be addressing the issue currently.
Themes can be set to the device, which changes the wallpapers, sounds and icons. Of course the ones installed are business themed, which are quite nice, but you can download others from the internet. On the personalisation topic, there is the option of switching desktops. This is a popular feature on the Linux operating systems. Basically, the concept is to switch the phone’s modes. For instance you can have an official mode where the phone’s interface is business oriented, all the relevant mailboxes set, and sounds, and another interface that is more personal with a picture of a loved one, custom ringing tones and so on. When you select the modes icon, it will switch to another desktop. In layman’s language, its like having two different devices in one but operates on the same phone number. I quite like this feature…
The entertainment department. The phone comes with a standard 3.5mm headphone jack meaning you can use you own, regular head/earphones to listen to music. Needless to say that in recent times Nokia have really improved this department! Business users are also audiophiles. Like myself for instance, i love music! the phone hides the music player in standby so its never really closed. and it stores your music in such a way that it never reloads the library until you synch or do it manually when adding new songs. The phone has a 4gb card in the box, so videos are also catered for. It has the capability to show album art too… Whilst listening to music the equalizer settings really change significantly. Might i add that the included earphones are excellent for music! not too much bass or too little. then again tastes vary. For quality assurance i tried it on another model, the very loud Nokia 5130 XpressMusic. They sounded the same! Although i stress again, tastes vary. The radio reception was quite good with most stations as well. Videos have the option of parental control. At least they thought about the device and what children would watch unsupervised. Though really isn’t that why the security code is there? Overall the entertainment department is excellent! You will not be disappointed.
The Internet browser is carried over from the E71. This excellent browser loads rich HTML pages As you’d have it on a computer. It does consume a lot of data, so either have lots of airtime or make sure you’re on a post-paid tariff. I tested the internet on Safaricom’s 3.5g network. Needless to say the download speeds were amazing! However if you feel the main browser isn’t good enough or is too complicated, opera mini is easily available. They also have a more sophisticated browser for the device called opera mobile but it functions similarly to opera mini. One is Java based, the other designed for symbian with an.sis extension.
The camera is A 5 mega pixel unit. It has the autofocus feature, and bright flash and 30fps (frames per second) video recording, which makes the already useful device even more useful! The lens is a fixed one with digital zoom. Will optical zoom be added to business devices? Not likely. It shoots excellent photographs, which is brilliant for capturing rare moments. Lack of a dedicated 2 stage camera key is my only issue. The photos shot at night seemed to have some noise in them. In the day time some photos produced a hue of amber in some lighting conditions. For a business phone though, this camera packs a punch!
With connectivity, the E72 handles bluetooth and wireless connections with ease. Wi-fi usage was quite handy, all you need to do is detect the wireless network, enter the SSID (passkey) and when it’s authenticated it gives you a simple option called “start browsing” which opens the main browser. With wireless usage the battery lasted around 3 and a half hours, which isn’t bad compared with the E71’s 2.5-3hours. The device is able to project audio via bluetooth to wireless hands-frees (ear pieces) or bluetooth headphones. Sounds produced were clearly. This drains the battery quickly though. However there is a bluetooth on/off shortcut key on the keyboard which requires a long key press to activate/deactivate.
Calling quality is brilliant! reception of calls was quite clear However comparing it with the E71 in terms of ringing volume the E72 is bettered by the E71. But this isn’t an issue, it’s still loud! Putting it on loud speaker mode during a call, it was still clear.
This device is Priced at Ksh37,999. I would pick this device over the E72 because For the price you get a lot more! And its smaller than the E72 too… Generally, my take on this device is this, It clearly outclasses All its rivals. If you’re looking for a good smart phone, select the E72. It’s more than a phone, this is a tool!
review period: 20/10/2009-02/01/2010


This post has 5 comments
January 3rd, 2010
Video recording isn’t at 30fps, but 15fps instead. The camera isn’t THAT great but I may have been spoilt by the Carl Zeiss optics on the N95.
I hear there will be a firmware upgrade soon, like in 2-3 weeks. The one on mine is @ 021.024 from Oct 17th.
I’d also recommend the E72 if you are looking for a smartphone with QWERTY, and I especially like the FLASHLIGHT!
on the E72 which I am using on a daily basis, but apart from these gimmicks and the awesome battery runtime, I think there’s no reason for an E71 user to upgrade as the E71 has a much better built quality.
January 5th, 2010
Nice review just whet my appetite on this one. Will definitely check it out.
H!
January 6th, 2010
good review!,a bit off topic but could you do a review on zuku broadband?
January 23rd, 2010
totally awesome review done by my partner writer batian
July 29th, 2010
hi
Great review can anyone tell me how can i upgrade my software of E72 as i am using 031.023.
there is no 3d movment in my mobile from one icon to icon.
CAN SOMEONE HELP.
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