What is Customer Service & Quality Control? What do you as a customer think they are?
The best description for customer service would be – it is a service offered to customers before, during & after a purchase, and quality control – maintenance of quality of goods & services.

I do not really think Kenyans take these [...]

While flipping through the newspaper, I found Nairoibi City Council advertising their new blog. This is a lovely move forward and I am hoping they seriously start using it and make good of it.
I did browse through the blog and noticed only 2 blog posts were done, one in June the other in August. I [...]