Online Masai :: The Digital Nomad

When Fiber finally landed into the East African region it was expected that the end user would really benefit from reduced costs. It never happened. Its even worse to see that ISP’s have not even heated up the competition.

Its now been 6 months since Kenya finally went digital, and in these six months all I [...]

What is Customer Service & Quality Control? What do you as a customer think they are?
The best description for customer service would be – it is a service offered to customers before, during & after a purchase, and quality control – maintenance of quality of goods & services.

I do not really think Kenyans take these [...]